FREQUENTLY ASKED QUESTIONS
General
What does Losing Coach® do?
Losing Coach® was created and founded by Shelley Johnson. It is a 7 step process for permanent weight loss, exclusively for women. Shelley is not a nutritionist nor a fitness trainer. She coaches women through the mental and emotional blocks that keep them from losing weight. See the Before and After page for real testimonies from real women. If you want real weight loss, the first thing to understand is that no one can sell weight loss. You actually can’t buy weight loss. You know this, because you’ve probably already tried to buy it and realized, you can’t…because weight loss can’t be bought. Weight loss comes from the accumulation of all the decisions you make over time. Your decisions come from your brain, and no one owns your brain, but you. The Losing Coach process trains the brain and heals the heart. Using truth, humor, dignity and LOVE, the brain and heart connect and work together in coherence.
Will Losing Coach® work for me?
Yes! A resounding YES, it will work for you! How do we know? Because it's a process based on truth, universal principles that work 100% of the time, for everyone, regardless of past attempts, dietary restrictions, preferences or age.
What is in the Losing Coach content?
The Weight Loss Mastery Course gives you 52 Lessons, 52 on-demand videos, and workbook forms on The 7 Step Process to Weight Loss Mastery. There is no menu to follow. No exercise regimen. It is simply a practical process based on truth and the removal of judgment. This gives you the power to lose weight on your own. My desire is to share with you all the Power, Truth and LOVE that equipped me to successfully lose weight. Shelley's Club offers LIVE Coaching and over 350 hours of recorded sessions you can listen to on-demand.
How can I get started? Just Sign Up!
Losing Coach® was created and founded by Shelley Johnson. It is a 7 step process for permanent weight loss, exclusively for women. Shelley is not a nutritionist nor a fitness trainer. She coaches women through the mental and emotional blocks that keep them from losing weight. See the Before and After page for real testimonies from real women. If you want real weight loss, the first thing to understand is that no one can sell weight loss. You actually can’t buy weight loss. You know this, because you’ve probably already tried to buy it and realized, you can’t…because weight loss can’t be bought. Weight loss comes from the accumulation of all the decisions you make over time. Your decisions come from your brain, and no one owns your brain, but you. The Losing Coach process trains the brain and heals the heart. Using truth, humor, dignity and LOVE, the brain and heart connect and work together in coherence.
Will Losing Coach® work for me?
Yes! A resounding YES, it will work for you! How do we know? Because it's a process based on truth, universal principles that work 100% of the time, for everyone, regardless of past attempts, dietary restrictions, preferences or age.
What is in the Losing Coach content?
The Weight Loss Mastery Course gives you 52 Lessons, 52 on-demand videos, and workbook forms on The 7 Step Process to Weight Loss Mastery. There is no menu to follow. No exercise regimen. It is simply a practical process based on truth and the removal of judgment. This gives you the power to lose weight on your own. My desire is to share with you all the Power, Truth and LOVE that equipped me to successfully lose weight. Shelley's Club offers LIVE Coaching and over 350 hours of recorded sessions you can listen to on-demand.
How can I get started? Just Sign Up!
Video Viewing Help
- Can I view the videos on my tablet, pad, phone?
Adobe Flash player is required to view the streaming video on website. If your device does not support Flash, you will not be able to view the streaming video but you will still be able to download the content. - I'm having trouble viewing the videos.
Try this: Update your web browser (e.g. Internet Explorer, Mozilla Firefox, Chrome, etc.) to the latest version or try a different web browser altogether
Update Adobe Flash by visiting: http://get.adobe.com/flashplayer
Try viewing on a different device
Connect to the internet via Ethernet (as opposed to WiFi)
Contact your internet service provider - The videos stop playing or won't load.
Try this: Update your browser (e.g. Internet Explorer, Mozilla Firefox, Chrome, etc.) to the latest version or try a different web browser altogether
Update Adobe Flash by visiting: http://get.adobe.com/flashplayer
Connect to the Internet via an Ethernet line (as opposed to WiFi)
Try viewing on a different device
Contact your internet service provider - What is the basic internet connection required?
We recommend a basic broadband connection. This includes DSL or Cable modem with a minimum of 600Kbit download speed. You can check your download speed here:
http://www.speedtest.net/ (Make sure to click BEGIN TEST and NOT Start Now)
Billing
- What is your refund policy?
We do not offer refunds, but have a Guarantee Policy on our ONLINE COACHING. You can view it here. - I want to cancel my Subscription.
No problem! Simply use this link www.losingcoach.com/cancel-plan to submit your cancellation.
- I need to update my credit card information.